Free Shipping on Orders Over $49.99

      Shipping Policy

      We deliver thoughtful décor, DIY kits, and collectible keepsakes to supported destinations. For order assistance, email Suposet00@gmail.com with your order number.

      Order Processing

      Orders are processed Monday–Friday, excluding public holidays. Processing normally takes up to 3 business days after payment confirmation, with dispatch on the following business day. Processing time is separate from transit time. Any different product-specific dispatch estimate will be shown on the product page.

      Estimated Transit Times

      • United States: approximately 7–15 business days after dispatch.
      • Other supported destinations: approximately 10–20 business days after dispatch.

      These are estimates, not guaranteed arrival dates. Weekends and public holidays are not business days. Customs checks, peak holiday demand, weather, and carrier disruptions may affect delivery. If you need an item for a specific occasion, please allow extra time.

      Shipping Costs & Destinations

      Available destinations, shipping charges, and any free-shipping offer are displayed at checkout. Please review the final order total before paying. Import duties or local charges may apply depending on the destination; any amounts collected by us will be shown at checkout.

      Tracking Your Order

      Once your order is dispatched, we will email tracking information when available. Carrier tracking may take time to show its first update. If your order is beyond the estimated delivery window or appears lost, contact us so we can investigate with the carrier and arrange an appropriate resolution.

      Address Changes & Delivery Issues

      Please check your delivery address before submitting an order. Email us promptly to request a correction; changes may not be possible once an order is processed or dispatched. If tracking shows delivered but you cannot find the parcel, check nearby delivery locations and contact us for assistance.

      Unexpected Dispatch Delays

      If we cannot dispatch within the stated timeframe, we will contact you with an updated estimate and, where required, offer the choice to accept the delay or cancel the unshipped order for a refund. Nothing in this policy limits your mandatory consumer rights.