Privacy Policy
This Privacy Policy describes how Suposet handles personal information when you visit www.suposet.com, place an order, or contact us. For privacy questions or requests, email Suposet00@gmail.com.
Information We Collect
- Information you provide: your name, email address, delivery and billing details, phone number if provided, order details, account information, and messages or photos you send for customer support.
- Transaction information: order totals, payment status, and transaction references. Payment details are processed through the payment providers offered at checkout. Do not send card numbers or security codes by email.
- Device and usage information: IP address, browser and device type, pages viewed, interactions, and cookie identifiers collected through the store and enabled service providers.
How We Use Information
We use information to process payments and orders, arrange delivery, provide tracking and customer support, handle returns, maintain accounts, prevent fraud, secure and improve the store, and meet legal or recordkeeping obligations. Where permitted and subject to applicable choices or consent, we may use information for email offers, analytics, and advertising measurement.
Service Providers & Disclosures
We share information as needed with SHOPLINE, payment processors, fulfillment and delivery partners, customer-support and email providers, and other providers supporting the store. Where analytics or advertising tools are enabled, they may receive device, browsing, and purchase-event information subject to applicable requirements and your choices. We may also disclose information when required by law, to address fraud or protect legal rights, or as part of a lawful business transfer.
Cookies & Advertising Choices
Cookies and similar technologies help operate features such as the cart, account login, security, preferences, analytics, and, when enabled, advertising. You can manage cookies through your browser and any privacy controls offered on the site. Blocking essential cookies may affect store functions. Where applicable law requires consent for non-essential tracking, those technologies should operate according to your consent choices.
To stop promotional emails, use the unsubscribe link in the message or contact us. Unsubscribing from marketing does not stop necessary order or service messages.
Retention, Security & International Processing
We retain information for as long as reasonably needed to fulfill the purposes described here, including order support, legal requirements, disputes, and recordkeeping. Appropriate safeguards are used to protect information, but no online transmission or storage system is completely secure. Store and service-provider operations may involve processing information in countries other than your own, subject to applicable data-protection requirements.
Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your information, restrict or object to certain processing, withdraw consent, or opt out of qualifying targeted advertising or sale/sharing. These rights may have legal exceptions. Email us to make a request; we may need to verify your identity and will respond within the timeframe required by applicable law. You may also have the right to raise concerns with your local data-protection authority.
Children & External Sites
The store is intended for adult shoppers and is not directed to children under 16. If you believe a child has provided personal information, contact us so we can take appropriate action. Links to other websites are governed by those sites’ own privacy notices.
Policy Updates
We may revise this policy to reflect changes to the store or applicable requirements. We will provide additional notice or seek consent where required. Contact Suposet00@gmail.com if you have questions about the information we hold or how it is used.